Telephone support is free the first time. Additional telephone support is $65 per hour billed in 15 minute increments. Email support is free for 30 days. Email support requests are responded to within 2 BUSINESS days. Additional email support is available for $45 per hour billed in 15 minute increments. If you cannot wait for email support, call 360-270-3439 from 10AM to 4PM Pacific time Monday - Saturday. This is the programmer's cell phone.

Limited free support is available for the free trial version of RealBenefits Software.

There is never a support charge for assistance installing software. Installation assistance will NOT use up your free call. 

There is never a technical support charge if you are calling to report a bug, get help with a bug, or to request a new feature or new software (some software companies charge for these things). Support is only charged for calls regarding how to use the software, or regarding real estate and/or accounting principles.

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